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Achieving Goals Through Training and Development

By Claire Belilos,
President, Chic Hospitality Consulting Services

CHIC Hospitality Consulting Services, based in Vancouver, B.C., Canada, offers practical solutions to people problems. Its focus is on effective Human Resources policies, Training and Development of your work force to help you realize business objectives, win a motivated team and excel in Customer Service.

We specialize in Hospitality and Service operations and are led by the belief that each member of your team plays an important role in the final product. Here below are some of the problems we solve "hands on", through face-to-face Consulting, or through distance Consulting (phone or e-mail).

As a Manager you probably encounter some, if not most, of the problems and situations Managers face today:

A need for an outside objective assessment of your people management systems, customer service delivery and/or employee morale.

Having good systems in place but seeing departments and individuals not "deliver" as expected.

Having outdated or ineffective job, training and evaluation tools, with no time for revisions or updating.

Having sporadic individual training activities but no actual integrated system (map) to follow.

Seeing a recently promoted Supervisor not perform as expected, resulting in deficient departmental performance and low morale.

Realizing that some Supervisors need one-on-one coaching on people management tactics.

Seeing "star" players leave the company to join the competition.

Having Supervisors or workers who want to be "spoon fed" and who do not take charge of their own development and career course.

Company employees who do not offer creative input to help grow the business.

The need for a discreet "right hand" you can rely on who can help solve problems at a reasonable fee.

CHIC Hospitality Consulting Services will provide you with "caring" assistance. Your interests become our own. We are here to answer your needs and help you succeed.

Claire Belilos, who founded this consulting service, earned her Hospitality expertise with Hilton International Hotels, including award-winning accomplishments as Training & Development Manager of the Jerusalem Hilton. She is certified in Adult Instruction and Training Program Design & Delivery. Her specialties lie in people management, employee motivation, Customer Service, designing job, training and evaluation tools and workshops tailored to the company?s needs.

Subscription to the Easytraining Management Newsletter is at

Listing for the forthcoming book on Employee Motivation is at http://www.easytraining.com/motivationbooklist.htm

Listing to be advised on the re-opening of our discussion forums is at http://www.easytraining.com/csforumlisting.htm

Excerpts from Easytraining Insights Digital Newsletter http://www.easytraining.com/insights.htm

Claire Belilos
Home Page:
CHIC Hospitality Consulting Services
#2007-1011 Beach Avenue, Vancouver, B.C. V6E 1T8, Canada
Tel: (604) 685-8449/ 687-8442 PST

Because of all the spam, we have removed our email address from this web site.  New contacts can reach us through our
contact form at http://www.easytraining.com/contact.htm  This form is not to be used to spam us with advertising of other companies nor to send us resumes (we do not need employees). Thank you and thank you for visiting!

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